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Privacy Policy for SlayWigs.com

At SlayWigs.com, we value your privacy and are committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and secure your data, as well as your rights and choices regarding your information.

1. Collection of Personal Data

We collect your personal information to provide you with a seamless shopping experience and personalized services. This includes:

  • Sending email and SMS notifications, including order updates, abandoned cart reminders, and marketing offers.
  • Using cookies to track items in your cart and enhance your browsing experience.

Information Collected:

  • Name, email address, phone number, gender, language preference.
  • Billing and shipping addresses.
  • IP address, device information, and browsing data.
  • Shopping preferences and category interests.

How We Protect Your Data: At SlayWigs.com, we use Secure Sockets Layer (SSL) encryption to protect your personal and payment information during transmission. We also implement strict organizational measures to safeguard against unauthorized access, loss, or misuse of your data.

2. Use of Personal Data

Your personal data is processed for the following purposes:

  • To create and manage your account.
  • To complete your transactions and deliver orders.
  • To communicate updates, promotions, and recommendations.
  • To handle returns, exchanges, or complaints.
  • To improve our services and tailor your experience.

Marketing Consent: By subscribing to SlayWigs’ email or SMS marketing services, you consent to receive recurring notifications, such as:

  • Order updates, including abandoned checkout reminders.
  • Promotional offers and transactional messages.

You can unsubscribe from SMS marketing by replying “STOP” to any text or clicking the unsubscribe link in an email.

3. Content and Frequency of Communications

Automatically Triggered Notifications: We may send confirmation emails or SMS notifications for:

  • Order confirmation.
  • Address or payment changes.
  • Shipping updates and logistics notifications.

Frequency: These communications are tied to your interactions on our website.

Manually Triggered Communications: You may also receive:

  • Personalized product recommendations and tips.
  • Service policy updates and promotional offers.

Unsubscribe Options: Refer to 7. Right to Opt-Out for details.

4. Cookies

Cookies are small text files stored on your device to improve your browsing experience.

Types of Cookies Used:

  • Persistent cookies: Save data like shipping preferences and cart contents for up to 24 months.
  • Session cookies: Temporary and expire when your browser is closed.

Cookies help us:

  • Track cart items.
  • Enhance site functionality and personalize your experience.

Managing Cookies: You can disable or delete cookies through your browser settings, though doing so may limit some functionalities, like using the shopping cart.

5. Children’s Privacy

SlayWigs.com is not intended for users under the age of 16 without parental consent. We do not knowingly collect data from children under 13. If such data is identified, it will be deleted immediately. Please contact us at support@slaywigs.com to report any concerns.

6. Processing of Information

By using our website, you consent to the processing of your data for purposes such as:

  • Collecting, storing, and organizing your information.
  • Enhancing customer service and delivering personalized recommendations.
  • Sharing data with authorized affiliates or service providers under strict agreements.

7. Right to Opt-Out

You can opt out of receiving promotional communications or request the deletion of your account.

To Delete Your Account: Contact our customer service at support@slaywigs.com. We will respond within 48 hours and delete all your data.

To Unsubscribe:

  • Click the “unsubscribe” link in any promotional email.
  • Reply “STOP” to any SMS message.

8. Third-Party Partners

We work with trusted third-party service providers to deliver high-quality services:

  • Delivery Partners: We share shipping details with carriers like DHL, UPS, and FedEx.
  • Payment Processors: Your payment information is securely transmitted to providers like PayPal or credit card processors.
  • Marketing Services: With your consent, we share your information to send personalized offers.
  • Data Analytics: Aggregated, non-identifiable data is shared for site performance analysis.

Strict confidentiality agreements are in place with all third-party partners to ensure your information is protected.

9. Data Security

We employ physical, electronic, and administrative measures to secure your information, including:

  • SSL encryption for all financial transactions.
  • Restricted access to your data within our facilities.
  • Collaboration with secure third-party hardware providers.

While we take all reasonable steps to secure your data, no online system is entirely risk-free. You transfer information at your own risk.

10. Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Your Rights:

  • Right to Know/Access: Request details about the personal data we collect, including sources, purposes, and third parties with whom we share it.
  • Right to Deletion: Request that we delete your personal information.
  • Right to Correction: Request corrections to inaccurate information.
  • Right to Opt-Out: Opt out of the sale or sharing of your personal data for targeted advertising.
  • Right to Non-Discrimination: We will not deny you services or charge you differently for exercising your rights.

Sale and Sharing of Data: We use cookies and other tools for targeted advertising, which may qualify as a “sale” under California law. To opt out, use the “Do Not Sell or Share My Personal Information” link or enable a Global Privacy Control (GPC) signal in your browser.

Financial Incentives: You may receive perks like discounts for participating in loyalty programs, which involve providing personal data. You can withdraw from these programs at any time.

To Exercise Your Rights: Contact us at support@slaywigs.com or use the privacy options on our website.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated through other channels.

12. Contact Information

For questions or concerns, please contact:

Your trust is important to us. Thank you for choosing SlayWigs.com!

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